delivery-time

What You Need Know About ZAFUL’s Delivery Time

In the last article named “ZAFUL Customer Service-Phone Number Contact”, we know that one of customer complaints of ZAFUL is concerning phone number contact, and we have provided some tips to call ZAFUL at the proper time. In this post, we will talk about customer complaints on ZAFUL delivery time.

ZAFUL complaints

Customer complaint 1:

Shipment is a problem but the clothes are really cute.

Customer complaint 2:

Two bikinis in my order came within 15 days, the third bikini came in about 25 days!!!

Both of the customer complaints above focusing on ZAFUL delivery time are from resellerratings.com which is a third part reviews site. I’m there must be someone have the same complaints with the following customers, and someone have complaints more than the following customers’. Now let’s face them and analyze the shortest and the longest delivery time of ZAFUL.

Processing time

It will take some time for ZAFUL to prepare your order and then give it to shipping companies, The period can be calculated from receiving your order to physically dispatching your order which is called “processing time”. The processing time may take one business day, but ZAFUL usually claimed that it takes 3 business days.processing-time

Different items may have different processing time. ZAFUL claimed that the average processing time is approximately 4 business days. However, it may also be affected by the stock status of individual items, the time of the holidays, etc. Additionally the longest processing time we sought on ZAFUL was 7-15 business days.longest-processing-time

Shipping time

Different countries or regions need different time for shipping. In this article, we will take USA for example. If you want to know the shipping time of other countries or regions, pls check it by clicking on ZAFUL Shipping Info.

For standard shipping method, the shipping time is around 8-15 business days. If your order is over US$30, you don’t need to pay for the cost of shipping. Otherwise, you will pay US$2.99 for shipping.

For express shipping method, besides the shipping time is around 6-10 business days. If your order is over US$99, the postage is free, otherwise, US$9.99.shipping-method

Delivery time

Before we calculate the the shortest delivery time and the longest delivery time, firstly we should know about the business day. The definition of business day is every official working day of the week which can also be regarded as working day. Typically, they are refer to the days between and including Monday to Friday, while does not comprise weekends and public holidays.

Now, Let’s just consider weekends, ignore public holidays and calculate the delivery time. Delivery time is processing time and shipping time.

The shortest delivery time= 3 business days(processing time)+6 business days(shipping time)=9 business days.

To illustrate, if ZAFUL received your order on Monday, 9 business days means 11 days. If ZAFUL received your order on Friday, 9 business days means 13 days. So the shortest delivery time on ZAFUL is 11 days.

The longest delivery time=15 business days(processing time)+15 business days(shipping time)=30 business days.

If ZAFUL received your order on Monday, in this case, 30 business days means 40 days. Besides, if ZAFUL received your order on Friday, 30 business days means 42 days. Therefore the longest delivery time is 42 days.

My reviews

In fact, all the above analysis are just estimations. Is ZAFUL shipped your order within 1 day, and you choose the method of express shipping, the shortest time may be 9 days. And if the shipping time is affected by some factors which out of shipping companies’ control like bad whether, the longest delivery time may be longer than 42 days.

Anyway, ZAFUL will ensure their customers have received their parcels. If you lose your parcels, contact ZAFUL support center and submit a ticket which is the best way to solve your complaints.

 Any ZAFUL reviews or complaints will be encouraged to leave on ZAFULreviews.com. If you have any suggestion for this ZAFUL reviews, pls feel free to leave your comments.

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48 thoughts on “What You Need Know About ZAFUL’s Delivery Time

  1. It seems that you can provide a good shipment, I want to place a order on your site, so can I have some discount on your site?

  2. Hi. I am confused since there are so many people saying Zaful is a scam. I just made an oder an hour ago, and i need those bikinis in 14 days. And I chose “express delivery “. Do you think it’s possible ? Is there any way I can check the status or tracking number ? Would they give me a tracking number ? Thanks !

    1. Hi, Eun Go

      Thank you for leaving this comment to us. First, i want to say ZAFUL is not a scam. we are a real company.
      second, could you tell me more information about your order? the delivery time is depend on your destination and the item’s stock.
      An order number will be better, cos i will transfer your case to our customer service team.

      ZAFUL Reviews Blog

        1. Hi. Eun ,
          I am customer service from ZAFUL.I am really sorry to hear that your feel this way about our company.Please note that we are a proper registered company that has been around since 2007.
          We have sent you an ticket(email ) about your order, please log in your zaful account to check your email and reply to us.

          Please rest assured, we always do our best to help our customers.

    1. Hi, Gabby

      Sorry about your order. I will transfer your case to ZAFUL Customer Service Team.
      Could you give me your order number or other information about your order? it will help to solve your problem asap.

      ZAFUL Reviews Blog

    2. Dear Gabby,
      We have sent you an ticket(email )about your order, please log in your ZAFUL account to check your email.
      If you have any problem, please feel free to leave comments here.
      Please rest assured, we always do our best to help our customers.

  3. Hello, I placed an order on February 15th and was wondering when I can expect to receive them?
    My order number is UU1702151928557778.

    1. Hi, Jocelynn

      We’ve got your comment. I will transfer your case to ZAFUL customer carer asap

      ZAFUL Reviews Blog

    2. Dear Jocelynn,

      Please rest assured, we will do our best to resolve it your satisfaction.

      We have tracked your order. It shows it has arrived the destination on March 9,2017.
      Just to confirm, have you received this package?

      We also have sent you an ticket (email) about your order, please log in your zaful account to check your email.

      Look forward to hearing from you soon.

      Best regards,

  4. I accedently chose standard shipping while placing an order
    Is there anyway i can switch to express? Its very urgent and i need the package in thr next week
    Is it possible? If not how do i cancel my order (is processing and yet not dispatched)

  5. Hello, I have put in my order on February 19th and need the shipment to be delivered before March 19th, 2017. Is this going to be possible? Otherwise, I won’t be needing the items anymore and might have to request a refund. Plus, one of the items that I have ordered at the same time as the other items has not even been shipped yet. I’m assuming the item is no longer available but I have already paid for it. I will definitely be wanting a refund on this item if it’s not going to be shipped to me before March 19th.

    Thanks.

    1. Hi, Sylvia,

      Got it, i will transfer your case to ZAFUL customer carer today, pls wait a sec.

      ZAFUL Reviews Blog Team

    2. Hi. Sylvia,
      We have sent you an ticket (email) about your order, please log in your zaful account to check your email.
      If you have any problem, please feel free to leave comments here
      Please rest assured, we always do our best to help our customers.

  6. Hi!!
    I want to buy some bikinis today (23rd of march 2017) but im doubting about the shipping time… cause I need them before april 3rd .. do you think is possible to get them before that period with the express shipping option?

    1. Hi, Esbayde

      thank you for your comment.
      the total delivery time = processing time(it’s up to the items you chose)+shipping time(different destination need different time)
      so could you give me the items’ links you want to buy and the destination? i will transfer your question to ZAFUL customer service asap

      ZAFUL Reviews Blog

  7. i ordered my bathing suits on March 16 and I need them by April. It says part of my order has been shipped out but I was wondering how long it will take for me to get them. If you can please get back to me asap thank you so much.

    1. Hi. Hannah,

      thank you for your comment. i’ve transfered your case to ZAFUL customer carer, and she told me she have sent you an ticket (email) about your order, please log in your zaful account to check your email.
      If you have any problem, please feel free to tell me

      ZAFUL Reviews Blog

      1. thank you for the quick responds, I got the email I need the bathing suits before April 5 if that is possible because I am going away.

        1. Hi, Hanna,

          I’ve checked the customer carer’s reply to you. And find that the last arrival time for your first two swimsuit is estimate April 8th. Hope you can wait for it patiently. The last swimsuit is not expected to arrive before April 5th. i recommended you that contact customer service to replace your delivery address or stop delivery.

          ZAFUL Reviews Blog

            1. Hi, Hannah

              Sorry, we don’t know how to change the shipping method. Could you reply to ZAFUL’s customer carer’s and query her? She is professional than us on the after-sale issues.

              ZAFUL reviews blog team

  8. Hey I ordered some swimsuits on the 20th of march and I need them by the 7th of April I paid extra for faster shipping but the tracking number doesn’t work and I have no idea where they are or when they’re getting here. Also it says only part of my order shipped so when will the rest be shipped? Mostly I just want to know when I’m receiving my package my order number is UA1703201452061418 and my tracking number is IB14901617438488 if someone could please get back to me and tell me that my package is coming I would appreciate that so much I spent 54 dollars and after reading some of the reviews that items never come im a little worried /:

    1. Hi. Grace

      thank you for your comment. but i want to say no one business with 100% customer satisfication. sometimes the tracking information will delay to update about several days.

      i’ve transfered your case to ZAFUL customer carer, and she told me she have sent you an ticket (email) about your order, please log in your zaful account to check your email.
      If you have any problem, please feel free to tell me

      ZAFUL Reviews Blog

  9. Will my order be here soon? I need it for vacation but can’t seem to get a an estimated delivery date. UU1703212152307322

    1. Dear Madeleine,

      I get your comment about your order issue from ZAFUL Reviews Blog

      We have shipped your order out on March 23, 2017.
      The delivery information
      Tracking number: LW02965******,shipping method: RUEUB,
      shipping date: March 23, 2017 09:47:11,estimated time: 8-15 business days,
      sku*quantity:200994001 * 1 ,207001903 * 1 ,208422901 * 1 ,

      Enclosed please check your emial and find the attachment, which is the status of this package we found online.
      It shows it has arrived the destination on April 4,2017.
      Just to confirm, have you received this package?

      Thank you for your time and understanding.
      We look forward to hearing from you soon.

      Best regards,
      Zaful Customer Service

  10. Hi,

    I ordered 2 bikinis last week with express shipping. First I thought everything is fine because they are already on its way and according to the DHL tracking they will arrive this thursday. But today I received a message from DHL saying that I have to pay more than 30$ extra for the shipping. I am not willing to pay that because I already payed for the express shipping and I didn’t get informed about the extra cost. How can I avoid paying for it?

    1. Hi. Bianca,

      We have sent you an ticket (email) about your order, please log in your zaful account to check your email.
      If you have any problem, please feel free to email us
      Please rest assured, we always do our best to help our customers.

      Best regards,
      ZAFUL Customer Service

      1. Hello,
        I ordered 3 bikinis on April 2nd and have had no update on my tracking information since April 5th. Just wonder why it hasn’t had any progress can you help me out?

        1. “Dear Jessica,

          I get your comment about your order issue from ZAFUL reviews blog.
          It has come to our attention that you have had an issue with your order.
          We have shipped your order out in two packages on April 3, 2017.
          The delivery information
          1, Tracking number: LW0811880****,shipping method: RUEUB,
          shipping date: April 3, 2017 03:16:48,estimated time: 8-15 business days,
          sku*quantity:178653004 * 1 ,208247003 * 1 ,

          2, Tracking number: LW0823162****,shipping method: RUEUB,
          shipping date: April 3, 2017 04:25:31,estimated time: 8-15 business days,
          sku*quantity:210578705 * 1 ,

          For more information, please login on your ZAFUL account and check your email.

          Best regards,
          Zaful Customer Service

  11. I ordered a couple of things from here with express post thinking that they would arrive within the 6-10 business days as it’s says. I was just wanting to know the estimated time for its arrival because I like probably many others pay for the express post thinking it will come in that time frame.

    1. “Hi. Tealia, I am customer service from zaful.com.
      We have sent you an ticket (email) about your order, please log in your Zaful account to check your email.
      If you have any problem, please feel free to leave comments here.
      Please rest assured, we always do our best to help our customers.

  12. Hi.
    I want to order something but I am not sure how to do that. I have signed up but I don’t know where to go, plz help me

    1. Dear Josefina,
       
      I get your comment about your order issue from zaful reviews blog
      It has come to our attention that you have had an issue with your order.
      Please rest assured, we will do our best to resolve it your satisfaction.

      How to buy please kindly follow these steps.
      1—-Register an account on our website(simple and Free)
      2—-Choose the products you love and add them into your shopping cart
      3—-At your shopping cart. click on “”Proceed to secure checkout””
      4—-Fill your address, choose the shipping method and pay method
      5—-The last step , Pay your order.

      We will send the products to you as soon as possible.
      If you have any questions, please feel free to contact me.

      If you have any further question, please feel free to contact us.
      Thank you for your time and support.

      Best regards,
      Zaful Customer Service

  13. Hi, I ordered a bikini about 2 weeks ago and I have contacted costumer service and I went to a website to track my order but it said it was not found, I know I typed the right tracking number, I would really like to know when my package will be here

    1. Hi, Shaye

      I’ve transferred your problem with your order to ZAFUL customer service. pls wait a minute.

      ZAFUL Reviews Blog

  14. Hello
    I ordered two bikins 7 days ago and haven’t received an email confirmation. Zaful has taken my money but on my account says there are no orders.
    I would like to know if my order has been dispatched.

    1. Hi, Laur

      Sorry for your shopping experience.
      I’ve transferred your problem to ZAFUL customer service. pls pay more attention to your ZAFUL account today.

      ZAFUL Reviews Blog

  15. I’m leaving the city where I’m currently living in 10 days. I ordered two dresses yesterday and I’m worried i won’t be able to get them before I’m gone. I selected the express shipping and they said they already received my payment.

    1. Dear Maria,

      I get your comment about your order issue from zaful reviews blog
      It has come to our attention that you have had an issue with your order.
      Please rest assured, we will do our best to resolve it your satisfaction.

      We have shipped your order out on May 10, 2017.
      The delivery information
      Tracking number: 78650321****,shipping method: CNSFEDEXZY,
      tracking site: http://www.fedex.com/us/ shipping date: May 10, 2017 10:28:34,estimated time: 7-12 business days,
      sku*quantity:208862202 * 1 ,208879501 * 1 ,

      The standard shipping time is 7-12 business days (not including Saturday and Sunday).
      Hope you can wait for it patiently and find our product satisfactory.
      Thank you for your time and understanding.

      Best regards,
      Zaful Customer Service
      http://www.zaful.com/

  16. Hello I ordered something and got the confirmation number but when I went to put it in the tracker it says it can’t find it .I have tried calling 3 times and it seems as if the number isn’t working .

    1. Hi, Olivia

      Sorry for the inconvenience. I will transfer your case to ZAFUL Customer service team today. pls wait a sec.

      ZAFUL reviews blog

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